Gillingham needs cleaners who turn up and do it properly
Gillingham is the biggest of the Medway towns, and its businesses are spread far wider than the High Street. That makes it hard for a cleaning company that is not local to keep on top of things. We are based at the Innovation Centre in Chatham, next door, so Gillingham is part of our everyday patch rather than an occasional trip.
Gillingham at a glance
Gillingham Business Park
Offices, trade counters and warehouse units on the east side of town, where most buildings need a clean before staff arrive or after they leave.
The town centre
The pedestrianised High Street and Canterbury Street are lined with shops, cafes, banks and service businesses that need to look right from opening time.
Hempstead Valley and Twydall
Shops, surgeries and offices around the Hempstead Valley shopping centre and the local parades in Twydall and Wigmore.
The waterfront
Businesses along Pier Road and near Medway Maritime Hospital, along with the university buildings across the border at Chatham Maritime.
Services that fit Gillingham premises
Business park units usually mean a mix of office space, toilets, kitchens and working floor. Our factory cleaning and office cleaning cover both ends of a building, so you are not juggling two companies. In the town centre, shop cleaning early in the morning means floors, glass and counters are ready before the doors open. Surgeries and clinics get bactericides that kill MRSA and cleaners trained in house on clinical areas.
The problems we hear about
When Gillingham businesses come to us, it is usually for one of a few reasons.
- The cleaner keeps changing and nobody knows the building
- Nobody turns up when the regular cleaner is off
- Standards started well and slipped
- Complaints go to a call centre and nothing happens
We fix each of these the same way. Our cleaners are our own employees, vetted by us and trained in house, never agency workers. We arrange cover for sickness and holidays ourselves. Supervisors inspect the work regularly, and a comments book on site means any note you leave gets acted on. Our managers still do hands on cleaning, so they know exactly what a good job looks like.
Every building gets a written cleaning schedule and a risk assessment in line with HSE guidance before we start. A supervisor is there for the first clean.
Fitting around Gillingham working hours
We clean early in the morning, in the evening or at weekends. For office customers we hold keys and alarm codes, so you can lock up and go home knowing the building will be secured again when we leave. Every cleaner signs a confidentiality agreement and wears our uniform, and we are fully insured.
Questions from Gillingham businesses
Is there a minimum size of contract?
Our contracts start at four hours a week, which suits a single shop on the High Street as well as a business park unit.
Can you take over our existing cleaning staff?
Yes. We have experience of TUPE transfers and will handle the transfer properly.
Do you clean windows?
Window cleaning is available for regular contract customers, so it all sits under one arrangement.
Do you cover Rainham as well?
We do. Have a look at our Rainham page, as many businesses on the east side of Gillingham sit right on the border.